POWER OUTAGES & ELECTRICAL FAULT FINDING

  • $0 call-out fee & fixed upfront quotes
  • Fast diagnosis for tripping switches & dead power
  • Advanced thermal & circuit fault testing
  • 24/7 priority response from local Wollongong sparkies

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    Complete Drain Clear + FREE CCTV Inspection

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    Seniors Discount

    Valid on any plumbing, electrical or gas job

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    Call Out Fee

    No upfront dispatch charge on any completed job

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    SPECIAL DEALS

    Drain
    Clearing

    Complete Drain Clear + FREE CCTV Inspection

    SPECIAL DEALS

    Hot Water Upgrades

    Upgrade Your Hot Water & Save

    SPECIAL DEALS

    Seniors Discount

    Valid on any plumbing, electrical or gas job

    SPECIAL DEALS

    Call Out
    Fee

    No upfront dispatch charge on any completed job

    Common Causes of Power Failure

    Most power outages in the Illawarra happen when a safety switch (RCD) detects a fault and cuts the power to protect your home. We commonly find the following issues:

    0423 777 559

    WORN-OUT SAFETY SWITCHES

    Circuit breakers and RCDs are mechanical parts that weaken over time, eventually failing to reset or tripping under normal use.

    WATER IN THE
    LIGHTS

    Rain getting into outdoor sensor lights, garden power points, or roof spaces is a leading cause of immediate circuit failure.

    APPLIANCES LEAKING POWER

    Old fridges, kettles, or heaters often “leak” small amounts of electricity, eventually hitting the limit that trips your main switch.

    LOOSE OR BURNT
    WIRING

    Over time, wire connections behind power points or inside the switchboard can loosen, causing heat damage and total power loss.

    How We Find the Fault

    We don’t just flip the switch and hope it stays up. We use a step-by-step process to track down the exact location of the failure so it doesn’t happen again:

    01

    INSULATION TESTING

    We use specialised meters to test the integrity of your hidden cables and identify which wire is leaking electricity to ground.

    02

    CIRCUIT ISOLATION

    We disconnect parts of the system one by one to narrow the fault down to a specific room, power point, or appliance.

    03

    PHYSICAL INSPECTION

    We check for signs of heat, moisture, or pest damage in your switchboard and roof spaces.

    04

    SAFETY CHECK

    Once the repair is complete, we re-test the entire circuit to ensure it’s 100% safe and meets NSW standards before we leave.

    One Call. Two Trades.

    We coordinate plumbing and electrical work for you, so you don’t have to manage multiple contractors.

    In the Illawarra, storm damage or burst pipes often lead to power outages. If a leak hits your wiring, you need a team that can stop the water and fix the power. We handle both trades simultaneously, repairing switchboards and restoring power after water damage. We manage everything from wiring new hot water systems and fans to upgrading switchboards and repairing power outages.

    Electrical Power Outage FAQs

    If the switch immediately flips back down, there is an active fault on the line. The RCD is doing its job by preventing electricity from flowing into a dangerous circuit. Do not force the switch up; call us to find and isolate the fault safely.

    It can be. While the breaker is designed to trip to prevent a fire, the underlying cause, like a loose wire or a burnt-out connection, creates heat every time the system tries to run. We identify these hotspots before they cause permanent damage.

    Sometimes. You can try unplugging everything on that circuit and resetting the switch. However, many faults are “hard-wired” into the house (like water in a light fitting or a rodent-damaged cable in the roof), which requires a licensed sparky to test.

    this as an emergency. If it is safe to do so, turn off the main power switch and stay away from the board. Call us immediately. Smells or sparks indicate that a component has already failed and is a high risk for an electrical fire.

    We provide upfront pricing so you know the cost before we start. While emergency call-outs have different rates than standard maintenance, we always confirm the price with you before the call-out, so there are no surprises on the bill.

    Serving the Illawarra from Thirroul to Gerringong

    Jones & Co. Services is an independent local business, not a big franchise. Our fully equipped trade vehicles are stationed across the Illawarra, giving you fast dispatch times and local plumbers who know our specific coastal drainage systems.

    NORTHERN SUBURBS

    • Helensburgh
    • Thirroul
    • Austinmer
    • Bulli
    • Woonona
    • Corrimal
    • Russell Vale
    • Balgownie

    WOLLONGONG CENTRAL

    • Wollongong CBD
    • Fairy Meadow
    • Gwynneville
    • Keiraville
    • Figtree
    • Unanderra
    • Kembla Grange
    • Dapto

    SOUTHERN SUBURBS

    • Horsley
    • Albion Park
    • Tullimbar
    • Shellharbour
    • Shell Cove
    • Kiama
    • Gerringong

    Restore Your Power Safely

    Don’t risk DIY electrical work. Call us for a licensed fault-finding service and a clear, upfront price.

      CALL 0423 777 559 $0 CALL-OUT FEE