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How We Handle Your Emergency
When you call us for an urgent repair, we move quickly to secure your home and get your power up and running.
01
IMMEDIATE PHONE SUPPORT
When you call, we can provide immediate safety steps like how to isolate your power, to protect your home before we arrive.
02
ON-SITE PRIORITY
Emergency calls go to the top of our list. We dispatch to your location across the Illawarra to address the hazard as fast as possible.
03
FINDING THE FAULT
We use specialised equipment to trace the exact cause of the trip or failure, whether it’s a hidden wire, water damage, or a failed safety switch.
04
RESTORING POWER
Our goal is to make your home 100% safe and get your lights back on during the first visit.
One Call. Two Trades.
The advantage of a qualified licensed plumber and electrician in one.
In many emergencies, a plumbing failure is the real cause of the electrical fault. A burst hot water tank or a leaking pipe can flood your wiring, causing an immediate outage. Because we handle both trades, we can stop the leak and repair the power at the same time. You won’t have to wait for two different companies to show up while your home is at risk.
Our Electrical Expertise
DIRECT OVERSIGHT | LICENSED & INSURED | UPFRONT PRICING
“I know that when it comes to the power in your home, you want to know exactly who is doing the work. While I head up our plumbing and gas team, I’ve partnered with some of the best licensed electricians in the Illawarra to make sure our electrical work is just as sharp as our plumbing. I don’t send just anyone to your door; I only work with trade-qualified specialists who know how to find a fault fast and get it fixed properly. You’re getting the same high standard I’d expect in my own home, backed by a proper NSW license and an upfront price every time.”
Emergency Electrical
FAQs
Serving the Illawarra from Thirroul to Gerringong
Jones & Co. Services is an independent local business, not a big franchise. Our fully equipped trade vehicles are stationed across the Illawarra, giving you fast dispatch times and local plumbers who know our specific coastal drainage systems.
NORTHERN SUBURBS
- Helensburgh
- Thirroul
- Austinmer
- Bulli
- Woonona
- Corrimal
- Russell Vale
- Balgownie
WOLLONGONG CENTRAL
- Wollongong CBD
- Fairy Meadow
- Gwynneville
- Keiraville
- Figtree
- Unanderra
- Kembla Grange
- Dapto
SOUTHERN SUBURBS
- Horsley
- Albion Park
- Tullimbar
- Shellharbour
- Shell Cove
- Kiama
- Gerringong
